Are you busy with a social media marketing campaign and not getting any good results? Are you engaging with the targeted audience you are trying to reach? If you are not engaging on the social web, do you really understand the power of social media at all? To develop loyalty on the social web and to start engaging with your network, it’s very important to move beyond of just pushing out your marketing messages.
People are using social media for many reasons, but it comes down to the physical desire to connect with friends, family, and colleagues. Whether you are using social media to stay in touch, searching for help, sharing a video or just using it to play games with your friends, social media is all about conversations that build relationships.
Start engaging with your network
To start engaging with your network on the social web requires you to focus a bit more on not only broadcasting your own message all the time. It does need a lot of commitment and time, but the payoff can be great. This sounds like a no-brainer, but many people and businesses are using the social web to only push their own message out usually without any success. There isn’t really anything wrong with doing it that way, especially if one of your goals is to announce up to date information on what you are doing.
If one of your main goals is to build relationships together with a loyal following, do you really think that pushing out marketing messages without responding to feedback is the way to go with your social media initiative?
Answer questions
To start engaging with the audience you are trying to reach you will have to start answering questions that your audience asks. You will need to be active on the social media channels that you are using and you should be willing to talk to your fans. You don’t have to start engaging on every update that you see, but sometimes pressing the famous like button or replying to a tweet will bring your audience closer to you. Also, it is important to recognize the advocates that answer the questions of your followers.
With social media, one of your objectives can be to deepen the relationships with your network by engaging with them. The relationship that you build will be able to drive loyalty.
Engagement needs to go beyond Liking or sharing a tweet. The more engaged you are in real social conversations, the more you can learn about each other. The key part is to properly define engagement. I agree with you that it could be time consuming but the rewards are immense. One tool that might help with the engagement part is Engagio (www.engag.io) – it helps you to track and manage social conversations across an extensive list of social networks. Let me know if you give it a try!!
So true Abdallah. It physically means being part of the conversation.