InstallPass. Stick It Once. Get Called Back for Years.

QR Service Passports for South African Installers

InstallPass is a service passport platform built for South African installers. It turns the equipment you install into a permanent, scannable record that brings repeat work back to the business that did the job.

What is InstallPass?

InstallPass gives every installed unit a digital service passport linked to a physical QR tag. The tag stays on the equipment. The record stays with your business.

The workflow is simple:

• Tag
• Register
• Scan
• Remind
• Rebook

Why It Matters

In most trades, repeat work is the cheapest work you’ll ever win.

Every geyser, inverter, aircon and gate motor you install will need a service, a repair or a replacement at some point. The installer who is easiest to find at that moment gets the job. Without a record on the unit, that’s usually whoever ranks first on Google. With InstallPass, it’s you.

How the System Works

InstallPass is designed to be fast on site and effortless for the homeowner.

• Register a unit in about one to two minutes on site
• Scan an existing tag, type the code, or generate a new one on save
• Read brand, model, serial and capacity from a rating plate photo
• Record install date, warranty period and service interval
• Add photos and compliance documents to each unit
• Homeowners scan with their phone camera, with no app and no login
• Passports show unit details, warranty status, next service date and service history
• Customers call, WhatsApp or send a booking request from the passport
• Automatic email reminders when a service is due, overdue or a warranty is ending
• Reminders sent in your company’s name, not ours
• Choose full or basic visibility per unit, so sensitive details stay private
• Replace a damaged tag and the unit’s full history moves across to the new one
• Homeowners can look up all their units by mobile number or email
• Print your own tags on A4 sheets of 24, on paper or weatherproof vinyl

Who It Is For

InstallPass is built for any installer who fits equipment that needs servicing or carries a warranty. The platform has dedicated pages for each trade, with the passport fields and sample units that matter to that discipline.

It is particularly useful for:

• Plumbers and geyser installers
• Solar and backup power installers
• Electricians
• Gate and garage motor installers
• Aircon and HVAC technicians
• Pool and borehole specialists
• Security and CCTV installers
• Appliance installers
• Gas installers
• Fire protection specialists
• Electric fencing and access control installers
• EV charger installers

It also works as a simple asset register for body corporates and managing agents who want a record of the plant on a scheme.

What InstallPass Is Built to Do

The goal of InstallPass is straightforward:

• Put your name on every unit you install
• Make it effortless for customers to find and rebook you
• Remind customers about services and warranties automatically
• Keep a clean install and service history for every unit
• Remove the paperwork from warranty and service tracking
• Turn one-off installs into long-term customers

A tag that costs you almost nothing can bring you work for the life of the unit.

Explore InstallPass

If you install equipment that needs servicing, start a free trial and tag your next few installs. Every trial includes every Pro feature and 10 free self-print tags. No card needed.